An Integrated Solution

High customer expectations and increasing competition are forcing companies to change the way they do business. Supply Chain partners need to streamline operations, reducing inventory and cost while simultaneously improving service. This is the ongoing challenge for any business that is going to thrive in today’s markets.

The basic problem is simple: right product, right place, right time, all the way up and down the Supply Chain. But the solution is rather more complex, requiring a combination of process and system solutions that will drive business performance.

This is where Reflex can help. Our philosophy is that your process should come first and that our business forecasting, inventory optimization and supply chain planning software should be built around it. And this is exactly how we have designed Reflex: with the inherent flexibility to tailor it to your business and your market.

Reflex spans the scope of Sales and Operations Planning. The products we offer are explained in detail on the relevant page:

• Demand Forecasting Software
• Supply Chain Inventory Management
• Supply Chain Planning Software

Bringing your business together

Sales and Operations Planning is the accepted term for joined-up business. It is the process that enables a company to integrate its supply chain planning across disparate functions. Used effectively, it reduces waste and improves service, driving competitiveness in difficult markets.

Reflex supply chain planning software has been designed to support Sales and Operations Planning. It has been built to bridge the gap between disjointed processes, integrating company wide decision-making, and giving all functions a tailored view of common data. Reflex drives rapid and effective decision-making in a way that your ERP system cannot.

Planning, like collaboration, is a people process, supported by technology. Reflex recognises this. It is easy to tailor to your business, your markets, and your processes.

Users can share information over the internet, intranets and extranets. Collaboration with other parts of your business, such as your sales force, or with other parts of your supply chain, such as your suppliers and customers, ensures that the right knowledge is shared with the right people at the right time.

• Demand Forecasting Software: collaborate with your customers, and with your sales force while they are out on the road.
• Supply Chain Inventory Management: collaborate up and down the supply chain, ensuring inventory optimization and minimising capital investment.
• Supply Chain Planning Software: collaborate with your suppliers, ensuring continuity of supply, and excellent customer service.

Planning and collaboration are fundamental to the processes and culture that drive successful companies. Implementing new methods of communication and decision-making enables mutual trust between customers and suppliers, and tears down the traditional silos between sales, marketing, manufacturing and distribution.